Terms of Service

1. Acceptance

Archivos Paranormales (synparanormal.com) is operated by SynergyaTech. By using the site, creating an account, submitting a story, buying or donating, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the site.

2. What this site is

Archivos Paranormales publishes accounts of paranormal experiences for entertainment. Many stories are original adaptations inspired by testimonies, translated from Spanish: names, places and details may be changed, and we don't verify that the events really happened. Some stories deal with intense themes (death, fear, violence) that are not suitable for everyone.

3. Your account

• You must be 18 or older, or have your parent or guardian's permission. The site is not intended for children under 13.
• The information you give when signing up must be true.
• You are responsible for keeping your password safe and for what happens with your account.
• We may suspend or close accounts that break these terms.

4. Stories you submit

Your stories are published right away, without your name. By submitting a story, with its photos, video or audio:

• You confirm the experience is yours or that you have permission to tell it, and that you own the files or have the right to share them.
• You keep ownership of your story, but give us a free, non-exclusive, worldwide and perpetual license to publish it, edit it to correct or shorten it, translate it, and adapt it into text, audio or video, including content we may monetize.
• You can ask us to remove your story at any time by email. We will take it off the site; adaptations already published before your request may not be removable everywhere.

You may not submit:

• Real names, phone numbers, addresses or photos that could identify other people without their permission.
• Sexual content, real graphic violence, animal abuse or images of minors.
• Hate speech, harassment, threats or content that encourages harm, including self-harm.
• Other people's copyrighted material (songs, videos, texts) without permission.
• Advertising, spam or misleading links.

We review content after it is published and may edit or remove, without notice, any story, file or comment that breaks these rules.

5. Comments

The same rules apply to comments. Be respectful to people sharing their experience, even if you don't believe it.

6. Intellectual property

The site design, the Archivos Paranormales brand, the adaptations, audio narrations, illustrations and other original content belong to us or are licensed to us. You may not copy, bulk-download or republish them without permission. Feel free to share links.

7. Store

• Prices are in Colombian pesos and include applicable taxes unless stated otherwise. Your bank converts the amount to your currency.
• Payments are processed by Wompi. Your purchase is confirmed when the payment is approved.
• Digital products are delivered by link or email after payment is confirmed.
• For warranties, returns or order problems, email us with your order number.

8. Donations

• "Buy us a coffee" donations are voluntary and help cover the costs of the site: servers, AI and development.
• They are not a purchase: they don't unlock content or benefits, and they are non-refundable except for duplicate charges or a wrong amount.
• Donations in US dollars are processed by Ko-fi (card, Apple Pay or PayPal). Ko-fi’s own terms and privacy policy also apply.
• If you made a mistake when donating, email us with the date and amount.

9. Liability

The site is provided as is. We do our best to keep it working and secure, but we don't guarantee it will always be available or error-free. We are not responsible for users' opinions or for decisions anyone makes based on the stories. Nothing here limits rights you have by law as a consumer.

10. Changes to these terms

We may update these terms. The current version will always be on this page with its date. If you keep using the site after a change, you accept it.

11. Governing law and contact

These terms are governed by the laws of Colombia. If there is any difference with the Spanish version (/terminos), the Spanish version prevails. For any question, request or complaint, email us at business@synergyatech.org.